General & Product Questions

What types of projects are Core Innovations products designed for?

Core Innovations products are designed for a wide range of construction and building projects, including residential, commercial, and industrial applications. Whether you're working on new construction, renovations, or specialized projects, our products provide reliable solutions tailored to your specific needs.

Can your products be used across different building applications?

Yes, our products are engineered for versatility and can be seamlessly integrated across different building applications. From structural work to finishing touches, Core Innovations products maintain consistent quality and performance across various project types and environments.

Do you offer guidance on selecting the right product?

Absolutely! Our team of experts is here to help you select the right products for your project. We provide comprehensive guidance on product specifications, compatibility, and best practices. Contact our support team for personalized recommendations based on your specific requirements.

Can multiple Core Innovations products be used in the same project?

Yes, multiple Core Innovations products can be used together in the same project. Our product line is designed with compatibility in mind, allowing you to combine different solutions to create comprehensive, integrated systems that work harmoniously to meet your project goals.

Maintenance & Use

Are your products easy to maintain?

Core Innovations products are designed to be installer-friendly, with straightforward application and consistent performance, helping teams move quickly on site without compromising the final result.

Do your materials require special care or handling?

In most cases, no special handling is required beyond standard site best-practice. We provide clear guidance on storage, cutting, and installation so materials stay in spec and perform as intended.

How durable are your products over time?

Core Innovations materials are selected for long-term performance, built to maintain their acoustic and thermal benefits over the life of the building, supporting reliable outcomes, not short-term fixes.

Can your products be used in high-traffic or demanding environments?

Yes, our solutions are suited to high-demand residential and commercial settings, where durability, compliance, and consistent performance matter most (including busy shared spaces and high-use areas).

Sustainability & Responsibility

How does Core Innovations approach sustainability?

Core Innovations takes a performance-first approach to sustainability. Helping projects reduce waste, rework, and inefficiency by supplying reliable, specification-ready acoustic and thermal solutions that are designed to perform as intended.

Do your products support low-carbon or net-zero building goals?

Yes—our products can support low-carbon and net zero ambitions by improving building envelope performance (thermal efficiency and comfort) and helping teams meet performance targets with fewer compromises. We'll guide you to the right system based on your project requirements.

Are sustainable materials used across your product range?

Where possible, yes—Core Innovations prioritises materials and systems that balance durability, performance, and responsible sourcing. Because sustainability requirements vary by project, we help you select options that align with your spec, budget, and certification goals.

Do you provide sustainability or compliance documentation?

Yes, Core Innovations can provide relevant product and compliance documentation to support specification and approvals (e.g., technical data, installation guidance, and performance-related documentation where applicable). If you tell us your project type and requirements, we'll supply the right pack.

How much does shipping cost?

Shipping is quoted based on your delivery location, order size, and product type. Send us your suburb/postcode and what you're ordering, and we'll confirm the most cost-effective shipping option and lead time.

Shipping & Orders

How do I request pricing or place an order?

Requesting pricing is simple, send Core Innovations your project details (site location, product/system required, quantities, and timeframe) and we'll provide a clear quote. Once approved, we'll confirm availability, lead time, and delivery details, then process your order for supply.

Can I place bulk or project-based orders?

Yes, Core Innovations supports bulk and project-based supply, including staged deliveries to match your construction program. We'll help you lock in the right quantities and timing to keep the site moving and reduce delays.

Do you offer technical support during the project lifecycle?

Yes, our team provides practical technical support from specification through to installation, helping you select the right solution, understand performance requirements, and keep the build compliant and on track as the project progresses.

What are the typical lead times for orders?

Lead times vary depending on the product type, order volume, and delivery location. Core Innovations will confirm lead times at quoting and keep you informed if anything changes, so you can plan trades and sequencing with confidence.

How much does shipping cost?

Shipping is quoted based on your delivery postcode, order size, and product type. Share your location and what you need, and we'll confirm the most cost-effective freight option and expected delivery window.

Need Help Selecting the Right Solution?

Share your project scope, performance goals, and requirements.

Our team will guide you to the most suitable products and documentation.

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